The Ride Revolution: Uber Edition

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It used to be that if you wanted to find your way around a city while on a trip, you had to turn to taxis or public transportation.  A couple of years ago, a new app was launched which would change the way people get around in major cities across the world.  This app called Uber has been around since 2009 and has been gaining popularity ever since.   I had an opportunity to use Uber on a recent trip to Minneapolis.  Although I was skeptical at first, it turned out to be a great way for me to get around in a city I would typically get lost in!

What exactly does Uber do and how can I start using it?  
Uber is an app that allows users to find a ride in the major cities the company serves.  It is similar to that of a cab service except that users can call for a ride using the app all over the world.  Recently, Uber expanded its services to Europe, Africa, and Asia.  This app is available for iPhone, Android, and Windows phones. 

In order to begin using the app, you must create a username or login using your Facebook credentials.  A mobile phone number must be entered so that drivers are able to reach you.  Next, you must enter your pickup location.  After this information is entered, you are able to see if drivers are located near you.  Uber shows you a map with the exact location of the drivers.  To request a driver, you simply click on the driver and submit a request. 

While you are waiting for your driver to arrive, you can enter your destination into the app.  After Uber receives this information, the app will show you approximately how long it will take for the driver to reach your destination.  If you are using Uber with a friend, you are able to split the cost of the ride with them as long as they are also a user of the app. 

Who drives for Uber?

Before I learned more about Uber, this was my first question! I wasn’t sure if anyone was allowed to drive for Uber or if there was training involved to be a driver.  You will be happy to know that all Uber drivers go through a background check before being allowed to drive.  The company wants to be sure that riders are paired with reliable drivers.  

After a rider arrives at their destination, they are able to rate their driver using the app.  Riders are encouraged to rate their drivers on a variety of factors including driving, car quality, and route.  The ratings given by users are anonymous and are used by the company to ensure the reliability of drivers.  Drivers are also able to rate their riders.  When selecting a driver, users are able to see the ratings the driver has received.  In order to make sure the rider feels safe, drivers are able to pick them up outside their door instead of on a street corner or in a parking lot.

What makes Uber stand out?

One of the main features which makes Uber stand out is that users are able to find out more information about their driver before they are picked up.  When requesting a ride, users are able to see their driver’s name, rating, and a picture of the driver.  They are also able to see which type of vehicle they should expect.  Uber prides itself on providing users with newer model vehicles that are in good condition. 

The second feature that makes Uber stand out is that users are able to pay for their rides electronically. When creating an account, a user enters credit card information to use as payment.  By using Uber, riders never have to worry about carrying cash to pay for their ride.  After using Uber, a receipt is emailed to the user informing them of the cost of the fare.  

Interested in learning more about Uber? Check out their site or download the app on your smartphone!